Great customer service. Doctors and staff are always pleasant and knowledgeable. This time, I worked with Dr. Hertz and his assistant, Emily. They were very attentive to my dog's needs and were always available to answer my questions before, during and after our visits. After my dog's surgery, Dr. Hertz personally called to let me know how it went, and Emily took the time to go over post-surgery instructions with us. They were both so patient and compassionate. The office then reached out to see how my dog was doing the day after! I was very grateful for that. They really do care about their patients! My dog is back to her normal healthy self, and I know I can trust them with any other issues in the future.

Ashley S.